INSCOPE 360 terms of use

1. Who we are and what these terms cover

INSCOPE 360 is operated by The INS Group Ltd ("we", "us"). These terms cover your personal use of the platform through your own login. By creating an account you agree to them.

2. These terms are not your organisation's contract with us

You almost certainly have a login because your employer, your client or a contractor you work for has an agreement with us. That agreement governs commercial matters: what the service costs, what service levels apply, who owns the data in it, and who is liable for what.

These terms sit alongside it and cover only your own use of your own login. Where the two conflict on a commercial matter, your organisation's agreement wins. Nothing here gives you rights under that agreement, or changes it.

3. Your account

Your login is personal to you.

• Give us accurate details, and keep them up to date.
• Do not share your password, and do not let anyone else use your login. If two people need access, ask for a second invitation.
• Tell us promptly if you think someone else has got into your account.
• You are responsible for what is done through your login.

Access to INSCOPE 360 is by invitation. We may withdraw an account when the person who invited you, or your employer, asks us to, or when you no longer need it.

4. Using the platform properly

Use the platform for the work it was given to you for. Do not:

• try to get at data you have not been given access to, or work around the access controls;
• copy, extract or pass on data about sites, people or commercial matters to anyone who is not entitled to it;
• upload anything unlawful, or anything you do not have the right to upload;
• upload malware, or deliberately try to disrupt or overload the service;
• probe, scan or test the security of the platform without our written permission;
• reverse-engineer, decompile or copy the software, except where the law says you may.

5. What you put into the platform

The records, photographs, measurements, documents and comments you enter belong to your organisation or its client, as set out in their agreement with us — not to us, and not to you personally.

When you upload something, you confirm you are entitled to upload it. Take particular care with personal data: if a photograph, document or comment names or shows someone, it is subject to data protection law and must only go in where it is genuinely needed for the work.

Work records in INSCOPE 360 are kept as the delivery record for the sites they relate to. Deleting your account does not delete the work you recorded.

6. Availability

We work to keep INSCOPE 360 available and reliable, but at the individual-user level we do not promise any particular uptime. Where service levels apply they are in your organisation's agreement. We may take the service down for maintenance, and will give notice where we reasonably can.

7. Suspending access

We may suspend or withdraw your login if you break these terms, if we reasonably suspect your account has been compromised, or if we are required to by law. Where we can, we will tell you why.

8. Personal data

How we handle personal data — yours, and that of the people recorded in the platform — is set out in our privacy notice. Please read it. It explains what we hold, why, how long for, who it goes to, and the rights you have over it.

9. Changes to these terms

We may update these terms. When we do, we publish a new version and ask you to accept it the next time you sign in. We keep a record of which version you accepted and when. If you do not accept a new version, we may not be able to keep your account open.

10. Liability

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited.

Beyond that: these terms cover your personal use of a login provided under someone else's commercial agreement, and we do not accept liability to you personally for business losses. Claims about the service itself — its availability, its accuracy, its fitness for your organisation's purposes — are dealt with under the agreement between us and your organisation, and are subject to the limits in it.

11. Law

These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction.